Questions about the Sole Miami experience? We have you covered.

When was the hotel built/opened?

Solé Miami was a new construction and opened in 2009.

Where is Solé Miami located?

Solé Miami is located on the beach of Florida’s East Coast in the City of Sunny Isles Beach. Sunny Isles is north of Miami and south of Fort Lauderdale. The hotel is located on Collins Ave and a 5-minute walk to restaurants and shopping. See below for distances and typical driving times to popular area destinations.

Do you have a beach? What are the hours for beach service?

Yes, we are an ocean front property with private beach access. As per the City of Sunny Isles, beach chair seating begins at 8:30 am and chairs must be removed one hour before sunset. Chairs are available on a first come first serve basis. Due to City of Sunny Isles regulations, the hotel must maintain the beach chairs within the specified and approved zone.

Do you charge a resort fee?

Yes, there is a $45 plus tax per day, per room resort amenities fee which includes: In room and hotel-wide WIFI, local 1-800 access calls, in room-coffee, 2 beach chairs with covers and 1 umbrella, 2 beach towels per person, access to the fitness center, steam room and sauna, and a daily $10 food and beverage credit.

Do you have a fitness center? What are the hours and what equipment does it have?

Our fitness center is located on the 5th floor and is open 24 hours. The fitness center consists of two treadmills, one bike, free weights, dual action pulley station, and leg press.

Do you have a pool and hot tub? What are the hours? Is there a lifeguard? Can I bring other guests to the pool and beach?

We have an outdoor pool measuring 54’ L x 15’ W. Based on our facility and the Miami/Dade County Health Department the operating hours are from Dawn to Dusk. The pool and private beach are for the exclusive use of registered hotel guests only. There is no lifeguard at the pool or beach.

Can I bring my own food and alcoholic beverages that I purchased from outside to the pool and beach.

No, you cannot. The pool and beach are licensed by the City of Sunny Isles and the State of Florida and those licenses do not permit the consumption of food or alcoholic beverages acquired elsewhere.

Do you have high-speed internet /Wifi and a business center?

Wireless high-speed internet is available in your guest room and through the public areas of the hotel. A workstation with computer and printer is available for guests on the 4th floor.

Do you have a spa, sauna, steam room, or hot tub?

We do have separate men’s and women’s sauna and steam rooms located in men’s and women’s locker rooms. We do not have a hot tub or spa. Our concierge can recommend massage therapists and esthetic services outside the hotel.

A few words about sunrise and sunset

Solé is located on Florida’s east coast and enjoys brilliant sunrises. We recommend rising early to enjoy the most of the sun and day. Sunsets occur on Florida’s west coast and are not visible from the greater Miami area. Some of our city view suites on the highest floor may see a partial sunset. During the winter season with the sun being lower in the sky, the beach and pool are shaded by early afternoon.

Can I do laundry on property?

We do not offer laundry services on property. Our front desk team will be happy to assist with local laundry nearby.

What should I do if I lost or forgot something in my room?

Please contact our Guest Services for assistance at reservations@Solémiami.com

Does the hotel have a code of conduct?

In order to provide our guests with the best experience, Solé Miami strives to foster mutual respect between all of its employees and guests. Harassing behavior or violence of any kind, physical or verbal, will not be tolerated. Please be respectful of other guests, our fabulous team, and enjoy your time in Sunny Isles and Miami Beaches.