FAQ
Questions about the Sole Miami experience? We have you covered.
Find answers and the details you need to plan your Florida vacation.
General information and facilities
What makes Solé Miami a luxury beachfront choice in Sunny Isles Beach?
Solé Miami is a direct-oceanfront, 24-story resort on Sunny Isles Beach, with around 200 rooms and suites in city-view, bay-view and ocean-view categories. It carries an accessible-luxury, upper-upscale positioning: a 4-star oceanfront stay with rates that typically run 30 to 50% below the ultra-luxury towers nearby. On-site you’ll find a private beach, a 54-foot outdoor pool with the Tipsy Turtle Pool Bar, BALEENkitchen for oceanfront dining, and a 4th-floor business center for guests mixing work into the trip. Reservations run through 844-223-5493.
What makes Solé Miami different from the other Sunny Isles Beach resorts?
Scale and price. Solé Miami is a boutique oceanfront resort of roughly 200 rooms and suites in a 24 story tower, managed by Noble House Hotels & Resorts since 2017, on the same stretch of Atlantic as ultra luxury towers that charge several times the nightly rate. Rates here sit 30 to 50 percent below those properties. The one and two bedroom suites have full kitchens, BALEENkitchen is a destination in its own right, and 6,500 square feet of oceanfront meeting space sits on the fifth floor.
Is Solé Miami a four star or a five star hotel?
Solé Miami is an upper upscale, four star oceanfront resort. That places it above the mid tier beach hotels on Collins Avenue and below the ultra luxury properties nearby, which is what the pricing reflects. The resort has been a TripAdvisor Travelers’ Choice winner in 2021, 2022 and 2023, and a Convention South Readers’ Choice winner from 2020 through 2023. Guest ratings run 4.0 to 4.1 on TripAdvisor across more than 3,900 reviews, 4.3 on Google across more than 2,000, and 8.6 on Expedia.
Which room view should I book?
Rooms and suites come in city view, partial ocean view and oceanfront. City view faces the Intracoastal Waterway and the Miami skyline and is the quieter side of the building. Oceanfront looks straight down the Atlantic. Every one and two bedroom suite has a private balcony or terrace, floor to ceiling windows and a full kitchen, and the oceanfront suites add a dining table for four. Connecting rooms are available, and the two bedroom partial ocean view suite sleeps a family with a king, two doubles and a pull out sofa. Accessible rooms are available.
Does Solé Miami have a spa?
No. There is no dedicated spa on property and no hot tub. What the resort does have is separate men’s and women’s sauna and steam rooms in the locker rooms, and a fitness room on the fifth floor open 24 hours with treadmills, a Peloton Bike, free weights, a dual action pulley station and a leg press. For a massage or a facial, the concierge books therapists and estheticians nearby. Guests who want a full service spa on site are better served elsewhere in Sunny Isles Beach.
What will a night actually cost, beyond the room rate?
Two mandatory charges sit on top of the nightly rate: a resort fee of $48 plus tax per room per night, and valet parking at $45 per night plus taxes, so budget roughly $93 a night above the rate if you bring a car. Check in is guaranteed at 4:00 PM and check out is 11:00 AM. The property is cashless and nonsmoking throughout, and guests must be 21 to check in. Cancel at least 72 hours before arrival or one night’s room and tax is charged.
What should I know about Solé Miami before I book?
Solé Miami, A Noble House Resort is a direct oceanfront, four star boutique resort of roughly 200 guest rooms and suites in a 24 story tower at 17315 Collins Avenue, Sunny Isles Beach, Florida 33160. It opened in 2009 as Solé on the Ocean and has been managed by Noble House Hotels & Resorts since 2017. Rates run 30 to 50 percent below the ultra luxury resorts on the same stretch of beach. – On property: private beach, a 54 by 15 foot outdoor pool, BALEENkitchen, the Tipsy Turtle Pool Bar, a 24 hour fitness room, sauna and steam rooms, a fourth floor business center, and 6,500 square feet of meeting space – Rooms: city view, partial ocean view and oceanfront; one and two bedroom suites with full kitchens and private terraces; accessible and connecting rooms available – Recognition: TripAdvisor Travelers’ Choice 2021, 2022 and 2023; Convention South Readers’ Choice 2020 through 2023 – Affiliations: Curator Hotel & Resort Collection, with Capital One Lifestyle benefits – Not on site: no spa, no hot tub, no kids’ club, no self parking and no airport shuttle – Mandatory charges: resort fee $48 plus tax per night; valet parking $45 per night plus taxes – Contacts: reservations 844-223-5493, hotel direct 786-374-2211, dining 786-923-9305, events 786-923-9370
When was the hotel built/opened?
Solé Miami was a new construction and opened in 2009.
Where is Solé Miami located?
Solé Miami is located on the beach of Florida’s East Coast in the City of Sunny Isles Beach. Sunny Isles is north of Miami and south of Fort Lauderdale. The hotel is located on Collins Ave and a 5-minute walk to restaurants and shopping. See below for distances and typical driving times to popular area destinations.
Do you have a beach? What are the hours for beach service?
Yes, we are an ocean front property with private beach access. As per the City of Sunny Isles, beach chair seating begins at 8:30 am and chairs must be removed one hour before sunset. Chairs are available on a first come first serve basis. Due to City of Sunny Isles regulations, the hotel must maintain the beach chairs within the specified and approved zone.
Do you charge a resort fee?
Yes, there is a $48 plus tax per day per room resort fee which includes: in-room coffee, 2 beach chairs with covers, towels and 1 umbrella, use of stand-up paddle boards, boogie boards and beach toys.
Do you have a fitness center? What are the hours and what equipment does it have?
Our fitness center is located on the 5th floor and is open 24 hours. The fitness center consists of two treadmills, one bike, free weights, dual action pulley station, and leg press.
Do you have a pool and hot tub? What are the hours? Is there a lifeguard? Can I bring other guests to the pool and beach?
We have an outdoor pool measuring 54’ L x 15’ W. Based on our facility and the Miami/Dade County Health Department the operating hours are from Dawn to Dusk. The pool and private beach are for the exclusive use of registered hotel guests only. There is no lifeguard at the pool or beach.
Can I bring my own food and alcoholic beverages that I purchased from outside to the pool and beach.
No, you cannot. The pool and beach are licensed by the City of Sunny Isles and the State of Florida and those licenses do not permit the consumption of food or alcoholic beverages acquired elsewhere.
Do you have high-speed internet /Wifi and a business center?
Wireless high-speed internet is available in your guest room and through the public areas of the hotel. A workstation with computer and printer is available for guests on the 4th floor.
Do you have a spa, sauna, steam room, or hot tub?
We do have separate men’s and women’s sauna and steam rooms located in men’s and women’s locker rooms. We do not have a hot tub or spa. Our concierge can recommend massage therapists and esthetic services outside the hotel.
A few words about sunrise and sunset
Solé is located on Florida’s east coast and enjoys brilliant sunrises. We recommend rising early to enjoy the most of the sun and day. Sunsets occur on Florida’s west coast and are not visible from the greater Miami area. Some of our city view suites on the highest floor may see a partial sunset. During the winter season with the sun being lower in the sky, the beach and pool are shaded by early afternoon.
Can I do laundry on property?
We do not offer laundry services on property. Our front desk team will be happy to assist with local laundry nearby.
Does the hotel have a code of conduct?
In order to provide our guests with the best experience, Solé Miami strives to foster mutual respect between all of its employees and guests. Harassing behavior or violence of any kind, physical or verbal, will not be tolerated. Please be respectful of other guests, our fabulous team, and enjoy your time in Sunny Isles and Miami Beaches.
What should I do if I lost or forgot something in my room?
Pets
Are pets allowed?
Yes! Solé Miami invites four-legged canine friends (under 25 pounds) to enjoy the ultimate in hosPETality at Sunny Isles’ popular beach front hotel, as part of our pet program. There is a one-time fee of $100 per stay, maximum two pets per room. Solé Miami Pet Program Includes:
• Pet bed, water and food bowl for use each night for use during stay
• Special treats upon check-in
• Pet guide to dog friendly beaches and bark parks
Are pets allowed in the restaurant, pool, and hotel beach?
Unfortunately, no, with the exception of service animals.
Reservations
What is check in/check out time?
Check-in is guaranteed at 4pm and check out is at 11am.
Do you have accessible rooms?
Yes, we have accessible rooms.
Does the hotel provide early check-ins and late check-outs?
Yes, Solé can offer early check-in based on availability, which can vary on a daily basis. If the hotel is offering guaranteed early check-ins an additional fee will apply. Late check-outs may also be offered, but only based on the arrival and departure pattern on each day; an additional fee will apply.
What is the minimum age requirement to check into the room?
Guests are required to be over the age of 21 to check in.
Does the hotel provide rollaways or cribs?
We do not offer rollaway beds. Cribs are available and provided free of charge upon request and based on availability.
Do you allow smoking on property?
We are completely nonsmoking property. We do not permit smoking or vaping in our rooms, public areas, restaurant, or pool.
Do you have connecting rooms?
We do offer connecting rooms on site. Our two-bedroom partial ocean view suite will be the best option. This room type offers a king bed, two double beds, and a pull-out sofa.
What is the cancelation policy?
Should you need to cancel a reservation please contact us 72 hours prior to your arrival date, otherwise one-night room and taxes will be applied to the credit card provided at the time of booking.
Third party reservations
If you made your reservation with a third-party service other than booking directly on the hotel website or with our reservations team, you must make any changes or cancelations with the party where you made the reservation.
What is required for check-in to the hotel?
A valid Government issued identification or a valid passport, plus a valid credit card capable of being authorized for the full amount of your room, tax, and resort fee, plus an additional $100 per night to cover incidental charges. We are a cashless hotel.
Transportation
Do you offer shuttle service to/from the airport?
We do not offer a complimentary shuttle service, but you may contact our Concierge for private transportation or rental car agencies. Additional fees will apply. Taxis and Uber services are available at the airport and from the hotel.
Do you offer parking?
We offer valet parking only with unlimited in and out privileges for $45/night plus taxes per car.
Distances and approximate drive times (subject to traffic conditions) from Solé Miami to:
• Bal Harbor Shops 3.4 miles /15 minutes
• Haulover Beaches and Parking 1.5 miles /10 minutes
• Aventura Mall 2.0 miles /10 minutes
• Hollywood Intercoastal Restaurants 5.4 miles/15 minutes
• Fort Lauderdale Airport 14.0 miles/30 minutes
• Miami International Airport 14.0 miles/30-45 minutes
• Port of Miami 20 miles/35-45 minutes
• South Beach/Lincoln Road 12 miles/30-40 minutes
• Design District. 9.7 miles/35 minutes
• Downtown (Brickell) 20 miles/35-45 minutes
BALEENkitchen Restaurant
Is room service available 24 hours?
Room service is available daily 8:00am to 10:00pm.
What are the hours of operations for BALEENkitchen?
BALEENkitchen serves Breakfast between 8am – 11am, Lunch at Tipsy Turtle and BALEENkitchen between 11:30am – 4:30pm, and Dinner at BALEENkitchen between 5:00pm – 10:00pm.
Can we make reservations at BALEENkitchen?
Yes, reservations can be made on our website using the Resy.com link or by calling 786-923-9305.
ADDRESS
Solé Miami, A Noble House Resort
17315 Collins Avenue
Sunny Isles Beach, FL 33160
Map & Directions
HOTEL DIRECT
ROOM RESERVATIONS
NEWS & PRESS
Travelers’ Choice Winner
Trip Advisor, 2021-2023
Readers’ Choice Award
Convention South, 2020-2023